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Overpayment
How is your overpayment recovery operation supported? ACS has a solution for those
having to deal with the complex world of overpayment recovery.
ACS’s supplemental services can provide the safety net you need. ACS acts on your
behalf to audit paid claims to identify other primary insurance coverage, track
and report on all recovery efforts, verify recovery amount, and oversee rebilling
and receivables management.
You achieve rewarding results through our proactive, sophisticated
identification program managed by well-trained, experienced staff:
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• Coordination Of Benefits – Our supplemental
COB process adds an extra safety net for those complex COB situations that are too
difficult for even the newest of claims systems to catch. Our in-depth investigation
accurately determines COB opportunities. Our recovery team then tracks and manages
the overpayment opportunity through to final recovery.
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• Duplicate Payment
– Our program focuses on finding those duplicate payments that most claims systems
cannot detect. Our process combines an experienced team with high-speed analysis
enabled by advanced technology. Detailed reporting provides our clients with everything
they need to apply the recovered dollars back to the appropriate accounts.
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• Referral Overpayment
Recovery – Many in-house recovery operations become periodically overwhelmed
or encounter recovery situations with special circumstances or complexities. That
is when they can rely on the experience of ACS to take over: they simply refer the
overpayment to us.
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• Medicare Advantage – ACS offers
several options for plans with Medicare Advantage programs. Our processes can support
the required annual member survey as well as identify and recover on any retroactive
premium adjustments for those situations where the Medicare member’s status was
incorrect.
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Discover how one or more of our overpayment services can grow your annual recovery
dollars with minimal impact on the current recovery team. ACS can quickly determine
where opportunities are within your current operation and how our services can help
maximize your recovery dollars.
Call today to arrange a no-cost data analysis.
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